Complex Problem-Solving – Top Work Skill. Complex problem-solving skills are the developed capacities used to solve novel, ill-defined problems in complex, real-world settings. Building upon solid critical think practices, one is able to look at a problem from different vantage points, develop alternative solutions, and select the best solution given their understanding of the problem, the environment influencing the problem, and those impacted by its solution. Technology can make life easier, but it can also make things more complicated. For example, you could use wearables to help map the walking patterns of nurses and doctors in a hospital to see how to make things more efficient. But without a human being analyzing those results while also having intelligent conversations with nurses, doctors, and patients, you will likely end up with a wrong or even dangerous result.

Complex Problem-Solving – Developing Complex Problem-Solving Skills

Ways to Enhance Your Problem Solving Skills. Focus on the solution, not the problem. Neuroscientists have proven that your brain cannot find solutions if you focus on the problem. This is because when you focus on the problem you’re effectively feeding ‘negativity’ which in turn activates negative emotions in the brain. These emotions block potential solutions. Adapt Whys to clearly define the problem. By repeatedly asking the question “why” on a problem, you can dig into the root cause of a problem, and that’s how you can find the best solution to tackle the root problem once and for all. (And it can go deeper than just asking why for five times.) Simplify things. As human beings, we have a tendency to make things more complicated than they need to be! Try simplifying your problem by generalizing it.

Developing Complex Problem-Solving Skills

List out as many solutions as possible. Try and entertain ‘ALL POSSIBLE SOLUTIONS’ – even if they seem ridiculous at first. It’s important you keep an open mind to boost creative thinking, which can trigger potential solutions. Think laterally. Change the ‘direction’ of your thoughts by thinking laterally. Pay attention to the saying, ‘You cannot dig a hole in a different place by digging it deeper.” Use language that creates possibility. Lead your thinking with phrases like ‘what if…’ and ‘imagine if…’ These terms open up our brains to think creatively and encourage solutions. Avoid closed, negative language such as ‘I don’t think…’ or ‘This is not right but…’.

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