Emotional Intelligence – Important Resume Skill. Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. It is generally said to include three skills: emotional awareness; the ability to harness emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes regulating your own emotions and cheering up or calming down other people. Robots can do a lot, but they still can’t read people the way other humans can (at least not yet). Employers will place a strong emphasis on hiring those who are aware of others’ reactions, as well as their own impact on others.