Taiwan Business and Workplace Culture. Taiwanese information on acceptable business etiquette, dress, business cards, gifts, Conversation – – Be punctual for all business appointments. – Greet with a slight nod of the head and shaking hands (not too firm). – Wait for introductions. – Address your Taiwanese counterpart by stating their title or Mr./ Mrs. and their last name. Ex: General Manager Zhang or Mr. Zhang – Taiwanese enforce business hierarchy when negotiating, within seating, and when entering a room. Acknowledge the most senior person first (the person leading or in the front, or the eldest).
Taiwan Business and Workplace Etiquette
Taiwan Business and Workplace Etiquette. Business Attire – Business casual and conservative will suffice; long trousers, white shirt, and a tie. Also, limit your use of accessories. Behavior – “Saving face” is an important concept to understand. In Taiwanese business culture, a person’s reputation and social standing rest on this concept. Causing embarrassment or loss of composure, even unintentionally, can be disastrous for business negotiations. – Always have multiple business cards on hand (exchanged in business and non-business situations). Keep coloring and font simple. – The traditional way of presenting your business card is to use two hands. When receiving others, take a few moments to read it and then place it on the table or in your card case (not in your pocket!). NEVER scribble on a business card. – Limit your use of hand gestures while talking. – Avoid touching or any physical contact between you and your Taiwanese business partner, as this may cause discomfort. Use your whole hand to point to something. – Avoid winking, touching anyone’s head, pointing or touching of our feet (considered very dirty).
Taiwan Business and Gift Giving
Taiwan Business Gift Giving. Gift Giving – Within Taiwanese business culture, gift giving is widely accepted but be aware that a very large gift may be interpreted as bribery. – Use discretion when giving a gift; select a gift that is modest. – It is customary when giving the gift, to hand it over using two hands. – A large gift should be presented to the entire group, whereas a small gift should be given to everyone present. – The receiver may politely turn down the gift at first, but be persistent and they will eventually accept. – The gift is not normally opened in the givers’ presence. Appropriate Gifts: – Something shared such as food, a gift specific to your own culture, amounts of 8, something with your company logo, red, pink, yellow considered to be auspicious colors Gifts to Avoid: – Clocks, fans, green hats, items in amounts of 4, sharp objects, a red ink pen, handkerchiefs
Taiwan Business Conversation
Taiwan Business Communication Conversation – Taiwanese international businessmen/women are likely to speak Chinese and English. – You may be asked intrusive questions about your marital status, age, and income. Do not respond with irritation, just be nonspecific. – In Taiwanese culture, ‘Have you eaten?’ is the equivalent to ‘How are you?’ Simply smile and answer ‘yes.’ – Taiwanese greatly value building personal relationships among the people they do business with. – Speak in a quiet, gentle tone; moreover, remain calm. Candor is not necessary. – Mandarin Chinese: “Ni Hao” [nín hǎo]= Hello Topics to Discuss: art, family, sports, and sightseeing Topics to Avoid: race, religion, gossiping, their relationship with China, criticizing any aspect of Taiwan